With 6 years of experience in the BPO industry, I specialize in customer service, lead generation, appointment setting, and social media content creation. I excel in delivering exceptional customer support, generating quality leads, and effectively scheduling meetings to drive business growth. As a content creator, I craft engaging social media posts that enhance brand presence and foster audience engagement. My diverse skill set allows me to contribute to multiple aspects of business development with a customer-focused approach
Experience: Less than 6 months
I craft engaging and on-brand content for platforms like Facebook, Instagram, and LinkedIn. I focus on creating posts that boost engagement, increase brand visibility, and resonate with target audiences, staying on top of trends and audience preferences to drive meaningful interactions
Experience: 1 - 2 years
I identify and engage potential clients for solar and mortgage campaign, generating high-quality leads to connect with sales teams. My focus is on building a strong pipeline to drive business growth in both industries
Experience: 1 - 2 years
I focus on resolving customer issues, offering tailored solutions, and ensuring satisfaction to maintain long-term loyalty. I work to address concerns, troubleshoot problems, and provide personalized retention strategies to keep customers engaged with the brand.
Experience: 6 months - 1 year
I manage booking schedules for hotel reservation account, ensuring smooth and timely coordination for guest stays. I handle inquiries, confirm reservations, and assist with special requests, providing exceptional service to ensure a seamless booking experience for guests while maximizing occupancy and satisfaction
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Davonna Willis
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