Ziren
Fraud detection and risk assessment Customer support and problem resolution Data
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Bachelors degree
Last Active
March 26th, 2025 (4 days ago)
Member Since
March 17th, 2025
Profile Description
Experienced Customer Service Representative with 2.5 years in fraud investigation under a financial account and nearly a year in product support for Amazon. Currently pursuing a degree in Computer Science, developing strong technical and problem-solving skills. Proficient in computer operations, data analysis, and troubleshooting. Skilled in handling customer inquiries, fraud detection, account security, and process improvement. Adept at multitasking, critical thinking, and working in fast-paced environments.
Top Skills
Customer Support » Customer Service
Experience: 6 months - 1 year
Customer Support – Chat Specialist (2021-2022) Provided real-time chat support to customers, assisting with product inquiries, order issues, refunds, and account concerns. Resolved customer complaints efficiently while ensuring a positive shopping experience. Maintained high response accuracy and adhered to service quality standards.
Customer Support » Customer Service » Fraud detection
Experience: 2 - 5 years
Fraud Specialist – Customer Service Representative (2022-2025) Investigated fraudulent activities, analyzed suspicious transactions, and assisted customers with account security. Applied fraud prevention strategies, collaborated with internal teams, and maintained reports to enhance risk management.
Other Skills
Office and Administration » Computer Literacy
Experience: 1 - 2 years
Computer Science Student Developing strong computer literacy skills, including software troubleshooting, data management, and technical problem-solving. Proficient in utilizing computer applications, coding, and system analysis. Gaining hands-on experience in programming, database management, and network security.
Basic Information
- Age
- 24
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“There are just so many skills that the Filipino market has that they bring to the table. It's been amazing.”
Samori Coles
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