Bianca

Amazon Account Manager|Product Researcher|Customer Service

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Overview

Looking for part-time work (4 hours/day)

at $11.00/hour ($968.00/month)

Bachelors degree

Last Active

November 26th, 2024 (2 days ago)

Member Since

February 19th, 2017

Profile Description

I have over 4 years of experience working with Amazon FBA Sellers.

 Amazon Account Health Manager (4 years):
-Managed multiple stores across different marketplaces.
-Handled Seller Central accounts, filing cases for reimbursements for lost, damaged, and missing inventories, FBA shipment discrepancies, negative feedback removal, stranded inventories, and managing refunds/returns, among other tasks.
-Client Support: Assisted clients with inquiries about their Amazon accounts, addressing concerns and providing solutions in a timely manner.
-Led the team and handled email correspondence with clients.

Product Researcher and Sourcing Agent (2 years):
-Worked with million-dollar Private-Label sellers, conducting product research, supplier sourcing, keyword research, market research, and competitive analysis to support product launches.
-Led the product research development team and coordinated with other departments (graphics and marketing) for product launches.

I am dedicated to helping Amazon FBA Sellers increase their sales and grow their businesses through strategic and effective support.

Top Skills

Marketing » Social Media Management » Facebook marketing

Other Skills

Advertising » Amazon Ads

Real Estate » Lead Generation

Customer Support » Email Support

Marketing » Social Media Management » Social Media Marketing

Marketing » Email Marketing

Marketing » Copywriting

E-Commerce » Inventory Management » Quality Control

Video Editing

Customer Support

Customer Support » Phone Support

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Office and Administration » Email Management

Basic Information

Age
35
Gender
Female
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  121
DISC
Dominance: 28
Influence: 34
Steadiness: 26
Compliance: 12
English
C2(Advanced/Mastery)
Government ID
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