Virtual Assistant | Appointment Setter | Cold Caller

With hands-on experience at Concentrix, I managed customer inquiries and provided tailored solutions through both inbound and outbound telemarketing strategies. My ability to qualify leads, resolve issues, and recommend service upgrades has directly contributed to enhanced customer satisfaction and increased sales.

As a Property Manager in a family-owned real estate business, I conducted market research, coordinated property viewings, and set up appointments with brokers and clients. These efforts helped lower tenant turnover by 70% and streamlined property management operations.

With experience resolving technical and billing issues at Concentrix, I have honed my skills in customer support. My approach focuses on delivering prompt, empathetic service and ensuring client satisfaction across multiple communication channels.

I am certified in HubSpot CRM and adept at using it to manage leads, track customer interactions, and optimize sales pipelines. My experience extends to utilizing AT&T CRM software, ensuring a robust approach to customer relationship management.

With hands-on experience at Concentrix, I managed customer inquiries and provided tailored solutions through both inbound and outbound telemarketing strategies. My ability to qualify leads, resolve issues, and recommend service upgrades has directly contributed to enhanced customer satisfaction and increased sales.

I combine market research, strategic planning, and contract negotiation to drive business growth. My entrepreneurial ventures and freelance roles have provided me with deep insights into developing sales strategies that increase revenue and build long-term client relationships.

Proficient in digital scheduling tools such as Calendly, I efficiently coordinate meetings and appointments. This capability ensures smooth interactions in both sales and real estate environments, further supporting seamless business operations.

Skilled in Adobe Photoshop and Premiere Pro, I create compelling visual and video content for digital marketing campaigns. These design capabilities have been instrumental in enhancing brand image and generating high-converting campaigns across my business ventures.

Skilled in Adobe Photoshop and Premiere Pro, I create compelling visual and video content for digital marketing campaigns. These design capabilities have been instrumental in enhancing brand image and generating high-converting campaigns across my business ventures.

My proficiency in handling complex datasets, financial records, and administrative tasks ensures accurate bookkeeping and efficient office management. I utilize tools like Microsoft Excel and Power BI to maintain precision and deliver strategic insights.

Proficient in digital scheduling tools such as Calendly, I efficiently coordinate meetings and appointments. This capability ensures smooth interactions in both sales and real estate environments, further supporting seamless business operations.

During my college studies, I gained hands-on experience with Power BI, learning the essentials of data visualization and business intelligence. This foundational experience not only sharpened my analytical skills but also enabled me to extract actionable insights from complex datasets—a skill I continue to leverage in real-world business scenarios for data-driven decision-making.

I combine market research, strategic planning, and contract negotiation to drive business growth. My entrepreneurial ventures and freelance roles have provided me with deep insights into developing sales strategies that increase revenue and build long-term client relationships.

Efficient at administrative support, data entry, and streamlining business processes. I leverage advanced tools like Microsoft Office and Power BI for data processing, financial tracking, and generating actionable insights that keep operations running smoothly.