+3 Experienced Customer Service Leader | +6 Years in Custome

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 20th, 2025 (3 days ago)

Member Since

March 10th, 2025

Profile Description

I am a highly skilled Customer Service Leader with over 6 years of experience, including 3+ years in leadership roles. My expertise lies in team management, client success, workforce planning, and administrative support, making me a valuable asset for businesses looking to optimize operations and enhance customer satisfaction.
???? What I Bring to the Table:
? Customer Service & Client Success – Strong background in handling international customers (US, Australia, New Zealand), ensuring exceptional service and issue resolution.

? Leadership & Performance Management – Successfully led teams of up to 25 members, implementing training programs, coaching sessions, and KPI monitoring for optimal efficiency.

? Workforce & Operations Support – Skilled in scheduling, task delegation, data reporting, and process improvement to streamline workflows.

? Administrative Expertise – Proficient in Google Workspace, MS Office, Salesforce, and other CRM tools for document management, reporting, and virtual assistance.

? Problem-Solving & Adaptability – Thrives in fast-paced environments, proactively resolving issues and implementing strategic solutions.
I am highly organized, detail-oriented, and passionate about delivering results that contribute to a company’s success. Whether it’s managing a remote team, optimizing workflows, or providing high-level client support, I am committed to excellence.
???? Let’s work together to grow your business! ????