Gian
General & Executive Virtual Assistant / Customer Service Rep
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.60/hour ($985.60/month)
Associates degree
Last Active
March 22nd, 2025 (2 days ago)
Member Since
March 10th, 2025
Profile Description
General Virtual Assistant | Executive Virtual Assistant | Customer Service
Are you looking for a dedicated and results-driven Virtual Assistant to help streamline your business operations and enhance customer experience? You’ve come to the right place!
With a strong background in customer service, technical support, sales, and billing and account management, I specialize in delivering top-notch support that drives efficiency and customer satisfaction. I have experience handling inbound and outbound communication, resolving technical issues, managing billing inquiries, and providing personalized assistance to clients.
My Expertise:
- Handling High-Volume Calls & Chats
- Quality Assurance & Service Improvements
- Customer Satisfaction & Retention Strategies
- Personalizing Customer Interactions
Tools & Software Proficiency:
- Microsoft Office - Word, Excel, PowerPoint and Outlook
- Google Workspace - Docs, Sheets, Calendar and Gmail
- Helpdesk & Ticketing Systems - Zendesk and Freshdesk
- Live Chat Platforms - Intercom
- VoIP & Call Center Software - Avaya
- CRM & Data Entry - Salesforce
I am committed to helping businesses grow by delivering exceptional service and improving customer retention. Whether you need someone to handle daily tasks, improve customer engagement, or boost sales, I am ready to contribute to your success! Let’s connect and discuss how I can add value to your business. I look forward to working with you!
Top Skills
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Customer Service
Experience: 2 - 5 years
Virtual Assistant
Experience: Less than 6 months
Other Skills
Basic Information
- Age
- 25
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Cotabato City, Maguindanao
- Tests Taken
- IQ
- Score: 142
- DISC
- Dominance: 42
- Influence: 26
- Steadiness: 19
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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