Joaille
Team Manager |Customer Service |Content Moderation Expert
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $4.00/hour ($792.00/month)
Associates degree
Last Active
March 23rd, 2025 (3 days ago)
Member Since
March 10th, 2025
Profile Description
Team Manager | Customer Service & Content Moderation Expert | Driving Operational Excellence & Team Growth
Top Skills
Customer Support » Content Management
Experience: 6 months - 1 year
Reviewed and moderated digital content to ensure compliance with company guidelines and legal requirements. Identified and addressed inappropriate or harmful content efficiently. Maintained platform integrity and provided recommendations for policy improvements.
Customer Support » Customer Service
Experience: 1 - 2 years
Delivered exceptional customer support via phone and chat. Acted as a brand ambassador for Amazon, enhancing customer satisfaction and retention. Assisted in resolving customer issues, processing orders, and ensuring seamless service delivery.
Office and Administration » Team Leadership
Experience: 1 - 2 years
Lead and mentor a team of Content Moderators and Technical support representatives, ensuring high performance and adherence to company policies. Develop strategies to enhance workflow efficiency and employee engagement. Conduct performance evaluations, provide feedback, and implement professional development plans. Collaborate with stakeholders to align team objectives with business goals. Manage scheduling to maintain optimal staffing levels and productivity.
Other Skills
Office and Administration
Experience: 6 months - 1 year
Managed financial remittances and maintained accurate records. Assisted clients with documentation and inquiries. Handled various administrative and secretarial duties.
Basic Information
- Age
- 25
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Iloilo City, Iloilo
- Tests Taken
- DISC
- Dominance: 18%
- Influence: 40%
- Steadiness: 31%
- Compliance: 11%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.