I am a graduate of a Bachelor of Science in Tourism Management With 7 years of experience in the BPO and VA industry. My background in customer service, account sales management, customer retention and escalation. I have developed a strong ability to handle customer concerns, communicate effectively through sales pitches and turn them into sales, solve complicated problems efficiently, and win back customers creating a sustainable client relationship. My work experience with telco, financial, healthcare, travel and leisure companies has taught me great expertise in customer success and sales development with a mission to provide top-tier service and support to businesses.
Experience: 5 - 10 years
Experience: 5 - 10 years
Experience: 5 - 10 years
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