Overview
Looking for full-time work (8 hours/day)
at $5.00/hour ($880.00/month)
Post-graduate degree (Masters, Doctorate, etc.)
Last Active
March 10th, 2025 (today)
Member Since
March 6th, 2025
Profile Description
Results driven Collection Specialist with BPO expertise. Experienced Collections Specialist with a strong background in BPO financial services, inbound/outbound calling, and customer negotiations. Skilled in managing delinquent accounts, reducing outstanding balances, and maintaining high customer satisfaction while ensuring compliance with financial regulations.
Adept at working in fast-paced environments, handling high call volumes, and leveraging CRM and financial tools to track and resolve accounts efficiently.
A proactive professional with excellent communication, problem-solving, and conflict resolution skills, committed to delivering exceptional results while fostering strong customer relationships.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Provide exceptional customer service.
Customer Support » Customer Service » Payment Processing
Experience: 5 - 10 years
6 years of experience in financial account.
Office and Administration » Teamwork
Experience: 5 - 10 years
Proven to be effective as a team member.
Other Skills
Office and Administration » Microsoft Word
Experience: 1 - 2 years
Took a role of an SME for more than a year focusing on minimal admin tasks bringing knowledge with Microsoft word.
Office and Administration » Multitasking
Experience: 5 - 10 years
Had years of practice in multi tasking to provide positive results to the business.
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Took a role of an SME for more than a year focusing on minimal admin tasks bringing knowledge with Microsoft excel.
Basic Information
- Age
- 30
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Mabalacat, Pampanga
- Tests Taken
- None
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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