Marjames
Virtual Assistant (General), Executive Virtual Assistant, and/or Customer Support
Verified
With Timeproof
Overview
Looking for full-time work (9 hours/day)
at $3.60/hour ($712.80/month)
Bachelors degree
Last Active
March 24th, 2025 (4 days ago)
Member Since
March 6th, 2025
Profile Description
I have two years of experience as a Workforce Analyst, where I specialized in real-time reporting, providing end-of-week reports to clients, and generating comprehensive end-of-month reports for internal teams. Additionally, I was responsible for scheduling, ensuring optimal workforce efficiency to meet business needs.
For three years, I served as a Team Leader for the ProctorU account, overseeing a team that supported students during exams. My role involved ensuring academic integrity and creating a secure, fair testing environment, while also assisting students with any technical or procedural issues they encountered.
Afterward, I transitioned to lead the Minted account for six months, where I was responsible for addressing customer inquiries, including issues related to delayed orders, order errors, and promotional inquiries. I managed these tasks efficiently via phone,
Throughout my career, I have consistently demonstrated strong leadership, analytical, and customer service skills, all while working in fast-paced environments. I am confident that these experiences have equipped me with the expertise needed to excel in a variety of roles.
Top Skills
E-Commerce » Ebay » Customer Support
Experience: 2 - 5 years
Experience in handling customer inquiries, complaints, and issues (ProctorU and Minted), ensuring customer satisfaction.
Office and Administration » Team Leadership
Experience: 2 - 5 years
Managed teams at ProctorU and Minted, ensuring high levels of performance, productivity, and morale.
Other Skills
Customer Support » Customer Service » Conflict resolution
Experience: 2 - 5 years
Resolved issues within the team and managed difficult situations professionally.
Office and Administration » Communication
Experience: 2 - 5 years
Clear and professional communication through phone, email, and chat, enabling you to engage with clients and team members effectively.
Office and Administration » Self-motivation
Experience: 2 - 5 years
Encouraged team members to maintain high standards of work and achieve targets.
Basic Information
- Age
- 28
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- San Jose Del Monte Bulacan, Aklan
- Tests Taken
- IQ
- Score: 135
- DISC
- Dominance: 35%
- Influence: 6%
- Steadiness: 26%
- Compliance: 33%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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