Operations Manager | eCommerce Pro |Customer Service Pro

Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Post-graduate degree (Masters, Doctorate, etc.)

Last Active

January 3rd, 2025 (2 days ago)

Member Since

February 12th, 2017

Profile Description

Order Fulfillment | Customer Service Support| Shopify Store Manager | Social Media Moderator | Product Research | Administrative Assistant | Track and Trace | Logistics | Telegram Moderator | Cryptocurrency | Aliexpress Dropshipping expert | Customer Happiness Specialist | Email Support | Live Chat Support | Construction

Hello! 

This is Upgrade to see actual info. 

I would be honored to have the opportunity to work on your project immediately.

I am a high-energy and results-driven professional with over 13 years of providing excellent support and assistance to customers.

I am dedicated to providing excellent customer service and the ability to create solutions and deliver results to keep customers loyal to your brand.

With almost a decade of experience, I always put customers at the center of everything that I do and I am committed to producing the best results.

I believe that my experience has honed skills in email management, time management, and customer service, as well as negotiation and problem-solving skills. 

I am organized, teachable, and easy to deal with.

I am eager to help and look forward to being of service to you just shoot me a message.

As a VA/CSR I can help you:
 - Manage your time better
- Improve your customer service
- Engage with your clients online
- Reduce your costs
- Help you with specific projects where you lack the skillset
- Free up your time so you can focus on the BIG picture.

Specialize in supporting small business owners with:
- Admin Support/Data Entry
- Web Search, address & email search, and adding data to Excel and CSV.
- Customer service (email, chat)
- Monitoring and responding to reviews
- Monitoring and responding to comments/product inquiries/orders on social media accounts
- E-commerce support (data entry/inventory, product listing/ Cancellation, and Refunds requests)
- Process orders from customers via email or chat.;
- Provide support to end-users with concerns in Pre/ Post-sale inquiries, Billing issues, and Order
issues via, chat or email.
- Inventory and Admin Support:
- Project Management
- Operations Management
- Recruitment/ Payroll