Customer Support Representative
Responsible for addressing and resolving client complaints and requests, ensuring their needs are met by providing effective solutions and exceptional service.
Marketing Communications Executive
Skilled in creating engaging content and managing social media accounts, including posting, organizing, and developing a comprehensive
Front Office Team Leader
Oversees and mentors trainees, supervises hotel check-ins and check-outs, and efficiently resolves guest complaints. Maintains accurate records of daily transactions in the front desk department.
Intermediate proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Canva, and Teams
Experience: 1 - 2 years
Creating purchase orders and requests, tracking and updating inventory levels, and entering guest information into the system.
Experience: 6 months - 1 year
Managing guest complaints and ensuring satisfaction, supervising and mentoring trainees, overseeing daily transactions, organizing content, handling booking statuses, and responding to calls and inquiries regarding online and offline bookings and reservations.
Experience: 6 months - 1 year
Handling guest inquiries related to bookings, events, and room availability, reviewing feedback from both online and offline travel agencies, responding to negative reviews, and resolving any concerns. Additionally, posting content and engaging with comments.
Experience: 6 months - 1 year
Managing guest reservations via email, sending proposals and promotions, and maintaining accurate records.
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