Judy

Customer support

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $3.48/hour ($611.78/month)

Bachelors degree

Last Active

April 1st, 2025 (5 days ago)

Member Since

February 25th, 2025

Profile Description

Customer Support Representative

Responsible for addressing and resolving client complaints and requests, ensuring their needs are met by providing effective solutions and exceptional service.

Marketing Communications Executive

Skilled in creating engaging content and managing social media accounts, including posting, organizing, and developing a comprehensive Upgrade to see actual infoual marketing calendar. Proficient in designing layouts for content and tracking both online and offline reviews for travel agencies.

Front Office Team Leader

Oversees and mentors trainees, supervises hotel check-ins and check-outs, and efficiently resolves guest complaints. Maintains accurate records of daily transactions in the front desk department.

Intermediate proficiency in Microsoft Word, Excel, PowerPoint, Outlook, Canva, and Teams

Top Skills

Experience: 1 - 2 years

Creating purchase orders and requests, tracking and updating inventory levels, and entering guest information into the system.

Experience: 6 months - 1 year

Managing guest complaints and ensuring satisfaction, supervising and mentoring trainees, overseeing daily transactions, organizing content, handling booking statuses, and responding to calls and inquiries regarding online and offline bookings and reservations.

Experience: 6 months - 1 year

Handling guest inquiries related to bookings, events, and room availability, reviewing feedback from both online and offline travel agencies, responding to negative reviews, and resolving any concerns. Additionally, posting content and engaging with comments.

Other Skills

Experience: 6 months - 1 year

Managing guest reservations via email, sending proposals and promotions, and maintaining accurate records.

Basic Information

Age
25
Gender
Female
Website
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Address
Cebu City, Cebu
Tests Taken
IQ
Score:  137
DISC
Dominance: 36
Influence: 29
Steadiness: 29
Compliance: 6
English
C2(Advanced/Mastery)
Government ID
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