A Business Administration major in Marketing Management graduate with a solid experience in Customer facing roles such as Customer Service, Sales and Technical Support Expert for 4 years and 7 months in total and handled multiple US Clients in Retail industry, Telco and Antivirus Software. Exposed on assisting new and existing customers to support requests, order processing and all related concerns about customer's product and services.
Experience: 2 - 5 years
Solid Experience in Customer service for 4 years now.
Experience: 1 - 2 years
Started when I worked in a telco, we are doing sales and technical roles by doing some basic troubleshooting on supported devices such as activation, setting up devices. Also supporting antivirus software where we do technical troubleshooting such as installation, setting up features and check technical errors on the softwares.
Experience: 2 - 5 years
Worked as a sales expert at the same time in a telco company and antivirus software company. Pure inbound sales, Upselling and cross-selling products and onboarding.
Experience: 2 - 5 years
As a Marketing graduate, I can say that I can cope up even though I have not yet exposed to marketing roles but sales and customer service would be my bread and butter.
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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