Customer service and technical support Supervisor with team management skills. L

As a production supervisor for more than 5 years, I always ensure that experts perform work efficiently and adhere to quality and safety standards. Guiding and supervising experts on call while striving in increasing productivity. Adept at managing people while maintaining composure and a sense of humor.

As a customer service representative, I make sure to resolved customer's issues real time while understanding customer's feeling and showing respect. Collaborating with colleagues is essential in handling efficient task and resolving customer's issues. Good communication anchored with adaptability for change to learn more to be efficient customer service representative.

Resolving issue by doing Troubleshooting for customer's device and network technical problems for Telco account in an efficient and fast ways.

As a sales support, I always make sure that I'm knowledgeable with the product I'm selling with strong attention to details. Data analysis skills is significant in resolving customer's issue especially in billing, product purchased and the like. Effective communication skills with time management is important in resolving customer's issues.