CSR/Administrative Assistant/Human Resource/Treasury Staff

Customer Service Representative for more than a year for Sitel or known today as Foundever, I was profiled for a financial account, Capital One, a bank based at USA. I handled inbound telephone calls with bank related queries such as making a payment, lost and stolen debit or credit card, unauthorized and fraudulent transactions and educating clients about banks latest promos and offers.

I 'am a freelancer, I also have an experience as a virtual assistant for administrative task. I arrange appointments and meetings, answer phones, take messages, and provide support, organize and maintain filing systems, enter data into spreadsheets and databases and prepare reports and presentations.

I've been a sales agent for FWD Life Insurance for more than 3 months, part of my work as a sales agent is I 'am responsible for helping clients choose life insurance policies that suit their needs. I assess clients financial situations, goals, and coverage needs. Selling policies, present policy options and their benefits. Handling paperwork and applications, I guide clients through the application process, answer questions about policies, claims, and renewals. Help clients update or modify policies as needed.