General Virtual Assistant | Shopify Virtual Assistant | Amazon Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $5.68/hour ($1,000.00/month)

Bachelors degree

Last Active

March 24th, 2025 (yesterday)

Member Since

February 22nd, 2025

Profile Description

Profile Description: Upgrade to see actual info Upgrade to see actual info Upgrade to see actual info - General Virtual Assistant, Shopify and Amazon Virtual Assistant, Customer Service & Technical Support Virtual Assistant.

Hello! I'Upgrade to see actual inforchie Upgrade to see actual info Upgrade to see actual info, and with 11 years of experience in the BPO industry, I bring a wealth of expertise to the Virtual Assistant roles you need. My diverse background spans Financial Accounts, E-commerce, Repair and Home Services, and Telecommunications, and I specialize in Customer Service, Technical Support, and General virtual assistant tasks.

Having worked remotely for 4 years, I’m accustomed to managing tasks independently, ensuring excellent performance, and delivering high-quality service, all from the comfort of my home. I have also dedicated time to studying the ins and outs of Shopify and Amazon Virtual Assistant roles, and I’m ready to leverage my knowledge to help you grow your E-commerce business. In addition, I’ve studied Data Entry to further support my Shopify and Amazon work, ensuring that I can manage product listings, inventories, and customer data with accuracy and efficiency.
Additionally, I’ve been recognized for my excellence in customer service, receiving awards such as Top Agent for Billing Year-to-Date 2024 and Top Chat Agent for November and December 2021 at Wide Open West (WOW!) Internet, Cable, and Phone, where I handled technical support and billing. This recognition reflects my commitment to delivering outstanding results and customer satisfaction.
What I Offer:
General Virtual Assistance:
I can assist you with a range of administrative duties, including email and calendar management, data entry, research, and scheduling, all designed to increase your productivity.
Customer Service & Technical Support Virtual Assistance:
With extensive experience in phone, chat, and email support, I am proficient in handling customer inquiries, troubleshooting technical issues, and providing solutions. I am committed to providing excellent customer service and ensuring customer satisfaction.
E-commerce & Financial Account Management:
I have hands-on experience with e-commerce platforms and have worked in roles supporting customers with financial accounts. Whether it's assisting with transactions, troubleshooting issues, or managing inventory, I can support the smooth operation of your online store or financial account.
Amazon & Shopify Virtual Assistance:
I have studied extensively about Shopify and Amazon Virtual Assistance, and I am excited to apply this knowledge to help you manage your online stores. From product listing and order processing to customer service, I will work to optimize your business performance, increase sales, and ensure your customers have the best possible experience.
Data Entry:
To support my Shopify and Amazon Virtual Assistant roles, I have studied Data Entry techniques that help me manage product information, track inventory levels, and keep customer records up-to-date with high accuracy and attention to detail.
Why Choose Me?
11 Years of BPO Experience:
I have extensive experience in high-pressure environments, managing customer service across multiple accounts, including Financial, E-commerce, Home Services, and Telecommunications. My background has honed my ability to deal with diverse customer inquiries effectively.
Award-Winning Performance:
I’ve been recognized for my outstanding work, including being awarded Top Agent for Billing Year-to-Date 2024 and Top Chat Agent for November and December 2021 for Technical Support and Billing at Wide Open West (WOW!) Internet, Cable, and Phone. This reflects my commitment to providing exceptional customer service and solving problems efficiently.
4 Years of Remote Work Experience:
I’ve been working from home for 4 years, so I’m comfortable and efficient in a remote work setup. I understand the nuances of managing time and delivering results without constant supervision.
Shopify & Amazon Expertise:
Through my self-study and hands-on learning, I’m ready to serve as your E-commerce Virtual Assistant. Whether you need help with product listings, inventory management, customer support, or store optimization, I have the knowledge and tools to drive your e-commerce business forward.
Strong Communication Skills:
I am fluent in English, both written and verbal, and have the ability to connect with clients and customers, ensuring that all communications are clear, professional, and friendly.
Tech-Savvy & Adaptable:
I’m proficient with tools like Shopify, Amazon, and various customer service platforms, and I quickly adapt to new technologies to ensure the smooth running of your business.
Detail-Oriented & Customer-Focused:
I aUpgrade to see actual infoticulous with details and focused on delivering excellent service to clients and customers. Whether managing tasks or assisting with inquiries, I ensure the highest standards are met.
I would love the opportunity to help your business thrive by providing virtual assistance that streamlines operations and delivers great customer experiences. Let’s connect and discuss how I can contribute to your success as your dedicated E-commerce Virtual Assistant!