Ma
Customer Services Specialist, Marketing, Banking
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.00/hour ($1,232.00/month)
Bachelors degree
Last Active
March 22nd, 2025 (3 days ago)
Member Since
February 20th, 2025
Profile Description
A highly experienced Senior Customer Service Specialist with nearly eight years of expertise in providing exceptional client support across healthcare, marketing fulfillment, and banking industries. Adept at handling complex customer inquiries, resolving concerns efficiently, and ensuring seamless service delivery. Detail-oriented and adaptable to dynamic environments, with a strong commitment to enhancing customer experience and operational excellence.
Top Skills
Customer Support » Customer Service
Experience: 5 - 10 years
Healthcare Industry: Handled patient inquiries, medical billing, insurance claims, and appointment scheduling with precision and empathy. Ensured compliance with healthcare regulations and maintained accurate patient records.
Accounting » Banking
Experience: 2 - 5 years
Banking Sector: Assisted clients with account management, transactions, and financial product inquiries. Resolved issues related to banking operations, fraud prevention, and customer disputes. Maintained a high level of accuracy and compliance in all processes.
Other Skills
Marketing » Performance Marketing
Experience: 2 - 5 years
Marketing Fulfillment: Managed end-to-end client requests, campaign execution, and order processing. Collaborated with marketing teams to ensure timely delivery of materials and provided real-time updates to clients. Enhanced brand reputation through exceptional service.
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Cebu, Cebu
- Tests Taken
- IQ
- Score: 126
- DISC
- Dominance: 46
- Influence: 8
- Steadiness: 16
- Compliance: 30
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
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