Take customer calls and provide accurate, satisfactory answers to their queries and concerns, De-escalate situations involving dissatisfied customers, offering patient assistance and support, Call clients and customers to inform them about the company’s new products, services and policies
Guide callers through troubleshooting, navigating the company site or using the products or services
Experience: 1 - 2 years
I've been a customer service representative for more than a 1 year
Experience: Less than 6 months
Experience: 1 - 2 years
Experience: 6 months - 1 year
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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