Analou

Customer Service Specialist | Inbound, Outbound, and Email S

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Overview

Looking for full-time work (7 hours/day)

at $4.56/hour ($702.24/month)

Bachelors degree

Last Active

March 30th, 2025 (today)

Member Since

February 16th, 2025

Profile Description

With 6+ years of experience in customer service across inbound, outbound, and email channels, I specialize in resolving inquiries, handling complaints, and delivering tailored solutions to enhance customer satisfaction. Skilled in CRM systems, call center software, and email management, I thrive in fast-paced environments and focus on building strong relationships through effective communication. Let's connect and discuss how I can help your company deliver exceptional customer service and support.

Top Skills

Marketing » Telemarketing » Inbound Sales

Experience: 2 - 5 years

With years of experience in inbound sales, where I’ve successfully engaged with potential customers, identified their needs, and recommended suitable products or services. I’m skilled in building rapport, overcoming objections, and closing sales. My focus is on delivering value to customers while meeting sales targets and ensuring a positive buying experience.

Marketing » Telemarketing » Outbound Sales

Experience: 2 - 5 years

I’ve proactively reached out to potential clients, generated leads, and converted prospects into customers. I’m skilled at cold calling, building relationships, and addressing client needs to close deals. My goal is to consistently meet or exceed sales targets while maintaining a positive and professional approach.

Customer Support » Customer Service

Experience: 5 - 10 years

With ver 6 years of experience in customer service, specializing in resolving issues through clear communication and quick solutions. I’ve handled inbound calls, emails, and outbound follow-ups, effectively addressing customer concerns, troubleshooting problems, and ensuring satisfaction. My approach combines active listening with problem-solving skills to provide timely and positive outcomes.

Other Skills

Customer Support » Email Support

Experience: 1 - 2 years

I’ve handled customer inquiries, resolved issues, and provided product information through clear and professional written communication. I’m skilled at managing high-volume email traffic, ensuring timely responses, and maintaining a high level of customer satisfaction.

Basic Information

Age: 32

Gender: Female

Website: Sign Up with Pro Account to View

Address: Tagum City, Davao del Norte

Tests Taken: IQ
Score: 94: DISC
Dominance: 39%
Influence: 10%
Steadiness: 31%
Compliance: 20%: English
C2(Advanced/Mastery)