Customer Chat/Email Support with Accounts Receivable Special

In my role as a Chat Support Specialist, I have developed a strong foundation in providing prompt and effective assistance to customers through online chat platforms, I have become adept at handling a wide range of customer inquiries, resolving issues, and ensuring a positive user experience.

In my role as a Sales Support Specialist, I have gained significant experience in providing comprehensive assistance to the sales team, enabling them to focus on closing deals and achieving targets.

Over the past five years, I have honed my skills in customer service, specializing in creating positive and memorable experiences for clients. My journey started at Sutherland Global and Microsoft, where I provided in-depth product knowledge and developed strong relationships with customers through attentive listening and effective communication.

In my role as an Accounts Receivable Specialist, I have accumulated extensive experience in managing and optimizing the accounts receivable process. I've worked diligently to ensure timely and accurate invoicing, efficient collection of payments, and effective dispute resolution.