Jessa
Healthcare Customer Service Representative & Sustainability Enthusiast | Referra
Verified
Overview
Looking for full-time work (8 hours/day)
at $3.50/hour ($616.00/month)
Bachelors degree
Last Active
February 19th, 2025 (2 days ago)
Member Since
February 15th, 2025
Profile Description
With over 2 years of experience in healthcare customer service, I specialize in managing account referrals and prior authorization processes. My expertise lies in providing efficient and compassionate service, ensuring that patients receive timely access to care and resources. I am well-versed in navigating complex healthcare systems, coordinating with medical professionals, and handling insurance claims with precision. My attention to detail and dedication to improving patient experiences have been key in driving positive outcomes in fast-paced environments.
Core Skills:
- Referral Management & Coordination
- Prior Authorization Processing
- Patient & Provider Communication
- Medical Insurance Knowledge
- HIPAA Compliance
- Problem-Solving & Critical Thinking
- Time Management & Multitasking
- Customer Service Excellence
I am passionate about making a difference in healthcare, contributing to patient satisfaction, and continuously learning to stay ahead in this ever-evolving field.
Top Skills
Office and Administration » Data Entry
Experience: 1 - 2 years
Customer Support » Customer Service
Experience: 1 - 2 years
Customer Support » Insurance » Prior Authorization
Experience: 1 - 2 years
Other Skills
Office and Administration » Microsoft Excel
Experience: 1 - 2 years
Office and Administration » Microsoft Power Point
Experience: 2 - 5 years
Office and Administration » Microsoft Outlook
Experience: 1 - 2 years
Office and Administration » Microsoft Word
Experience: 2 - 5 years
Design » Graphic Design » Canva
Experience: 1 - 2 years
Office and Administration » Multitasking
Experience: 1 - 2 years
Basic Information
- Age
- 27
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Silang, Cavite
- Tests Taken
- DISC
- Dominance: 32%
- Influence: 19%
- Steadiness: 21%
- Compliance: 28%
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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