Henry

Customer service

70 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $4.55/hour ($799.99/month)

Associates degree

Last Active

March 27th, 2025 (3 days ago)

Member Since

February 13th, 2025

Profile Description

With over 9 years of experience in customer support, a genuine passion for helping people, and a track record of resolving issues with empathy and efficiency, In my previous roles, I honed my skills in active listening, clear communication, and problem-solving. I am adept at handling a high volume of inquiries, balancing empathy with efficiency, and navigating complex situations to ensure each customer feels valued and heard.

Top Skills

Experience: 5 - 10 years

Experience: 2 - 5 years

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

A highly skilled and customer-focused Chat Support Specialist with 4 years of experience providing real-time assistance to customers in various industries. Adept at handling multiple conversations simultaneously, troubleshooting technical and non-technical issues, and delivering clear, efficient, and empathetic solutions. Possesses excellent written communication skills, ensuring responses are professional, concise, and tailored to each customer's needs. Proficient in using CRM tools, chat platforms, and knowledge bases to resolve inquiries quickly while maintaining high customer satisfaction ratings. Strong problem-solving abilities and a passion for delivering exceptional support, fostering positive customer experiences, and driving brand loyalty.

Experience: Less than 6 months

Certificate in freight course with strong knowledge with shipping methods, common LTL terminology, quoting and booking, logistics management, and truck dispatching.

Basic Information

Age
43
Gender
Male
Website
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Address
Caba, La Union
Tests Taken
None
Government ID
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