Rizi

Skilled in customer engagement, sales, and technical support across telecom, IT,

45 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Associates degree

Last Active

March 25th, 2025 (today)

Member Since

February 13th, 2025

Profile Description

Versatile Customer Support & Sales Professional | Telecom, IT & Healthcare
I bring 5+ years of experience in customer service, sales, and technical support, specializing in telecommunications, IT hardware, and healthcare accounts. Proficient in CRM tools (Salesforce, Zendesk), email & chat support, administrative tasks, and business analytics. I excel at solving complex customer issues, driving sales, and ensuring a seamless customer experience.
I am reliable, results-driven professional who is customer-focused, adaptable, and committed to continuous improvement. My goal is to provide exceptional service while optimizing business processes and enhancing customer satisfaction.

Top Skills

Experience: 2 - 5 years

Proficient in Salesforce, Zendesk, and other customer support platforms.

Experience: 2 - 5 years

Other Skills

Experience: 2 - 5 years

Driving revenue through upselling and cross-selling strategies.

Experience: 2 - 5 years

Handling customer accounts, billing, and transactions.

Managing inbound and outbound calls professionally.

Experience: Less than 6 months

Handling inquiries, escalations, and customer concerns efficiently.

Experience: 2 - 5 years

Handling multiple tasks while maintaining quality service.

Experience: Less than 6 months

Identifying potential customers and increasing sales.

Experience: 2 - 5 years

Interpreting customer data to improve service efficiency.

Experience: 2 - 5 years

Identifying areas for better productivity.

Managing schedules, documents, and operational tasks.

Experience: Less than 6 months

Quickly resolving issues to enhance business operations.

Basic Information

Age
40
Gender
Female
Website
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Address
Tests Taken
None
Government ID
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