Account Manager - Handling US based Business accounts Primarily in a Telco accounts dealing with financial (Billing Inquiries, Order and Purchased transaction) Part of the Retention team, also perform a Tier 1 Troubleshooting and Sales Team.
Recruitment Specialist - Part of the recruitment team who handles the process of the candidates for BPO Industry. Performed various task for admin (candidate lists, report and status result)
Financial Account Specialist - Handling financial account in US based. Primarily focused on any types of card transactions like billing inquiries and provide customer satisfaction and provide excellent service
Collection Specialist - Handling financial account in US based. Primarily focused on delinquent accounts, performing Inbound and Outbound calls.
Experience: Less than 6 months
Recruitment Team - Assisting pooling candidate for a job application
Experience: 5 - 10 years
Account Manager handling Business Accounts US Based dealing with billing issues, Inquiries. Purchase transactions and Order. Customer Retention
Experience: 1 - 2 years
Computer literate ( Word, Excel, pdf ) Entries of Data business input and output
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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