Rachel

I specialize in providing technical support, handling email inquiries, assisting

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

February 21st, 2025 (today)

Member Since

February 11th, 2025

Profile Description

With 10 years of experience in the BPO industry, I've gained expertise in sales, collections, customer service, technical support, email support, and claims. My ability to understand client needs, deliver accurate information, show empathy, and provide effective solutions has consistently resulted in high client satisfaction.

Top Skills

Experience: 1 - 2 years

I schedule appointments, coordinate calendars, and send reminders to ensure smooth scheduling.

Experience: 1 - 2 years

I handle customer emails promptly, address inquiries, and provide helpful responses.

Experience: 1 - 2 years

I offer great service, handle complaints, answer questions, and ensure customer satisfaction.

Other Skills

Experience: 1 - 2 years

I provide clear troubleshooting steps, resolve tech issues, and assist with software or hardware problems.

Experience: 2 - 5 years

I can assist with sales strategies, pitch products, and guide customers toward purchasing decisions.

Basic Information

Age
31
Gender
Female
Website
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Address
Pavia, Iloilo
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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