General Virtual Assisant/Social Media Management/Medical VA/

Detail-oriented and results-driven Real-Time Analyst with 3 years of experience in monitoring real-time performance, analysing data, and optimizing workflows in a call center environment. Adept at identifying performance gaps, managing service level agreements (SLAs), and implementing strategies to improve efficiency. Seeking an opportunity to contribute my expertise in real-time data analysis, forecasting, and process improvement to enhance operational performance.

Dedicated and customer-focused professional with over 5 years of experience in a fast-paced call center environment. Seeking a position as a Call Center Representative where I can utilize my expertise in handling customer inquiries, resolving issues, and providing exceptional service. Strong communicator with a proven track record of meeting and exceeding performance metrics in a BPO setting.

I can create and manage ads on mobile or desktop. I can run ads on Facebook, Instagram, Messenger or Audience Network. I have tools for creating ads, managing when and where they'll run and tracking how well your campaigns are performing. I have a year of experience as Graphic Artist. I have skills is Adobe CS, Microsoft Office, Print Design, Typography, CSS, Web Design, Powerpoint, Photography, and Branding. I am very creative and with great communication skills. I hope you will give me chance to prove my worth to your company.