A dedicated and customer-oriented professional with over 17 years of experience in customer service, technical support, and operational planning. Highly skilled in providing exceptional support via phone,
Adept at multitasking, resolving issues promptly, and leveraging
technology to enhance workflow.
Experience: 10+ years
Extensive experience managing inquiries, resolving issues, and ensuring customer satisfaction through multiple communication channels (phone, email, chat).
Experience: 10+ years
Thrives in dynamic environments and capable of adapting to changing demands while maintaining productivity.
Experience: 10+ years
Strong written and verbal communication, with a proven ability to explain technical information clearly and concisely to a wide audience.
Experience: Less than 6 months
Proficient in MS Office Suite, Google Docs, CRM software, and quick to learn new tools and technologies such as project management platforms (Trello, Asana), virtual communication tools (Zoom, Slack), and automation tools
Experience: 10+ years
Exceptional ability to identify and resolve issues promptly, ensuring smooth service delivery and high customer satisfaction.
Experience: 10+ years
Highly organized with a knack for managing schedules, coordinating tasks, and ensuring deadlines are met in a fast-paced environment
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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