Robert Garrity here, with over 15 years of customer service and technical support experience. Throughout my career, I have developed a keen understanding of customer service, excelling in communication, problem-solving, and relationship management. My background in the call center industry has equipped me with the skills to handle high-pressure situations, provide exceptional support, and ensure customer satisfaction in every interaction.
In addition to my extensive BPO career, I have side hustled into the real estate sector as a virtual assistant specializing in transaction coordination, acquisition, and disposition. I manage real estate transactions from contract to closing, ensuring all documentation is accurate and deadlines are met. My role involves conducting market research, coordinating property inspections, and assisting in negotiations to secure the best outcomes for clients. I also manage the appointment setting to make sure client gets to check property before closing the deal.
Furthermore, I am now a seasoned team leader of the top bank in US. I’ve successfully led large teams, closed major sales deals, and consistently hit performance goals. My leadership style is rooted in guiding people through clear expectations and shared values, helping teams thrive in dynamic environments
Experience: 10+ years
Handling different customers from Fortune 500 companies in the US.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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