Does your business need a highly reliable and detail-oriented Virtual Assistant with over 10 years of customer service experience? I specialize in handling customer inquiries, managing inboxes, scheduling appointments, and providing seamless administrative support to help businesses run smoothly. With a strong background in customer relations, data management, and organizational efficiency, I take pride in delivering top-notch assistance tailored to your unique needs. My goal is to help business owners focus on growth, strategy, and success—while I take care of the details behind the scenes, ensuring everything runs efficiently and professionally.
What I offer:
Customer Support Excellence
Inbox & Calendar Management
Data Entry & Accuracy
Inbound & Outbound Calls
Chat Support & Live Assistance
Administrative Assistance
I am proactive, detail-oriented, and committed to delivering top-notch service. Let’s discuss how I can help your business thrive!
Ready to work together? Let’s chat!
Experience: 1 - 2 years
I have experience as a chat support agent in the mortgage company's insurance department.
Experience: 5 - 10 years
I began my BPO career as a hotel reservations agent from 2012 to 2020.
Experience: 10+ years
I have over a decade of experience in the Business Process Outsourcing (BPO) industry, where I have developed extensive expertise in customer service, operations management, and process optimization. Throughout my career, I have honed my skills in communication, problem-solving, and client relations, consistently delivering high-quality service and operational excellence.
Experience: 2 - 5 years
I have experience in data capture, inbound and outbound calls, and chat support within the insurance department of a mortgage company.
Experience: Less than 6 months
I have completed several online courses in social media management and continue to enhance my skills daily.
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