Have been in the BPO industry for almost 9 years now. Handled various accounts and processes. I am well trained for:
- Sales Representative
- Customer Service Representative (All Channels)
- Travel Advisor
- Social Media Management
I am a very goal-oriented person and would love to find a job that will fit my knowledge and skills.
Experience: 2 - 5 years
Worked for a famous travel agency named "Trip.com". Was a supervisor and was part of the customer success team as a customer success manager. Handled and trained with email support as the main way of communication.
Experience: 2 - 5 years
In line with my email experience and Facebook experience, I am also trained to handle chat support inquiries as this is also one of the main channels of communication especially with Facebook.
Experience: 5 - 10 years
I have been with the industry for almost ten years now and I am pretty much knowledgeable on multiple accounts and processes.
Experience: 1 - 2 years
Have worked for Facebook for 2 years specifically handling Ads Management, Ads Creator and Ads Moderator. This is also relevant to Instagram as we also handle Ads running through Instagram.
Experience: 1 - 2 years
Was a team leader and a customer success manager. Handling various people and handling 3rd tier level concerns.
“I have a team of 6 VA's that pretty much do everything for me”
Elishama Jiles
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