Marnelle
Technical Customer Service Specialist (Non-Voice) Data Analysis and Claims Proce
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.40/hour ($774.40/month)
Bachelors degree
Last Active
February 13th, 2025 (today)
Member Since
February 2nd, 2025
Profile Description
A dedicated professional with over 11 years of experience in the BPO industry, where I have excelled in data analysis, claims transaction processing, and customer service. My ability to connect with people from diverse backgrounds has not only strengthened my problem-solving skills but also deepened my passion for understanding and meeting the needs of clients and customers alike.
Top Skills
Customer Support » Chat Support
Experience: 2 - 5 years
Provide customer service assistance and troubleshooting steps to customers via chat to address issues or concerns.
Office and Administration » Microsoft 365
Experience: 10+ years
Proficient in the use of Microsoft Office tools
Office and Administration » English Proficiency
Experience: 10+ years
Actively read/listen to customers' concerns, writing concise emails or reports, and engaging in professional conversations to ensure effective communication and collaboration.
Other Skills
Office and Administration » Data Entry
Experience: 5 - 10 years
Ensure all claims correspondence transaction and processes are completed with accuracy and precision. Meet the daily production targets consistently and efficiently. Strictly adhere to standard procedures and compliance protocols to protect the interests of customers, clients, and the company.
Customer Support » Customer Service
Experience: 2 - 5 years
Provide written customer support for the client, handling inquiries, provide troubleshooting and resolving issues via email or chat. Ensure a seamless and positive user experience by delivering timely and accurate solutions.
Office and Administration » Critical Thinking
Experience: 10+ years
Collect relevant data and facts to ensure you're making informed decisions. Think of different solutions or strategies and weigh their potential outcomes.
Office and Administration » Google Workspace
Experience: 2 - 5 years
Proficient in the use of Google Workspace Tools
Basic Information
- Age
- 43
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tanauan, Leyte
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 32
- Influence: 14
- Steadiness: 29
- Compliance: 25
- English
- C1(Advanced)
- Government ID
- Sign Up with Pro Account to View
“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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