Donna

Customer ServiceRepresentative | Social Media Manager

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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

March 23rd, 2025 (3 days ago)

Member Since

February 2nd, 2025

Profile Description

Hi! I am Donna Mae Boñales from the Philippines. I have a wide range of experience from working at the Customer Service Industry for 5 years now. I am flexible, resourceful and I can get the job done which will make your everyday life easier! I have worked with big US companies such as PayPal and Cigna mainly handling claims and appeals through inbound and outbound calls as well as email support.
If I am what you are looking for, I cannot wait to share this journey with you! Let's keep in touch!

Top Skills

Experience: 1 - 2 years

I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.

Experience: 1 - 2 years

I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.

Experience: 1 - 2 years

I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.

I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.

Other Skills

Basic Information

Age
24
Gender
Female
Website
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Address
Numancia, Aklan
Tests Taken
None
Government ID
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