Hi! I am Donna Mae Boñales from the Philippines. I have a wide range of experience from working at the Customer Service Industry for 5 years now. I am flexible, resourceful and I can get the job done which will make your everyday life easier! I have worked with big US companies such as PayPal and Cigna mainly handling claims and appeals through inbound and outbound calls as well as
If I am what you are looking for, I cannot wait to share this journey with you! Let's keep in touch!
Experience: 1 - 2 years
I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.
Experience: 1 - 2 years
I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.
Experience: 1 - 2 years
I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.
Experience: 1 - 2 years
I have over a year of customer service experience, and I have worked with a US based healthcare industry mainly assisting patients with their bills, coverage details, eligibility and technical concerns. I have wide knowledge with HIPAA which is important for confidentiality of patient information. I also tried coordinating with other insurances like Medicare, United Healthcare, United Healthcare and many more for insurance verification. I am an expert in reaching out to the doctor's office to set appointments for our members, verify if they are in-network and also assist with prior authorization questions.
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