Your Next Virtual Assistant | Social Media Manager

With experience in handling social media accounts for a local client selling furniture, I have developed strong skills in creating engaging content, managing online interactions, and driving brand awareness. My ability to understand the target audience and craft compelling posts has consistently resulted in increased engagement and sales. I am dedicated to helping businesses grow their online presence and connect with their customers effectively.

I have developed strong skills in chat support. I excel at managing multiple chat conversations simultaneously, resolving customer issues promptly, and providing personalized assistance. My ability to understand and address client needs through written communication has consistently resulted in high customer satisfaction and loyalty. I am dedicated to creating positive customer experiences and contributing to the success of the team.

With over 4 years of experience in call centers and BPOs, I have honed my skills in providing exceptional customer service. I excel at managing inbound calls, resolving customer issues, and delivering personalized support. My ability to understand and address client needs has consistently resulted in high customer satisfaction and loyalty. I am dedicated to creating positive customer experiences and contributing to the success of the team.

Experienced Technical Support Specialist is skilled in diagnosing and resolving network, email, and connectivity issues. Proficient in troubleshooting DNS configurations, modem resets, and multi-IP management. Adept at providing clear, step-by-step assistance to customers while documenting interactions efficiently in CRM systems. Committed to delivering excellent customer service and technical solutions in a fast-paced environment

Proficiency in active listening, problem-solving, and handling sensitive customer information effectively