Customer Service, Data Entry

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 24th, 2025 (yesterday)

Member Since

January 30th, 2025

Profile Description

Dedicated Customer Success Manager committed to delivering exceptional service and ensuring customer satisfaction. Passionate about helping customers while prioritizing company interests. Enthusiastic, friendly, and always willing to go the extra mile to resolve issues.
- Expert in handling customer inquiries with professionalism and care
- Skilled in providing rebates and free gifts instead of refunds
- Knowledgeable about company policies, ensuring smooth transactions
- Focused on creating positive customer experiences while maintaining business integrity
Here to help—because great service makes all the difference!

Technical SkillsData Management: Microsoft Excel, Google Sheets, Data AnalysisCommunication Tools: Slack, WhatsApp, Zoom, Google Meet, Skype, Microsoft Teams, JabberFile Storage: Google Drive, Dropbox, OneDriveEmail Platforms: Outlook, GmailMicrosoft Office: Word, PowerPoint, ExcelE-commerce Platforms: Shopify
Soft SkillsFlexible, creative, resourceful, and a fast learnerStrong problem-solving and critical thinking abilitiesExcellent written and verbal communication skillsStrong interpersonal skills and ability to work in team environmentsSelf-motivated with the ability to work independentlyDetail-oriented with excellent organizational skills

Experience:
Shopify Virtual Assistant
Key Responsibilities:- Store Management: Oversee product listings, update inventory,adjust pricing, and ensure product details are accurate and optimizedfor sales.- Order Processing: Manage order fulfillment, track shipments, handlereturns/exchanges, and coordinate with suppliers to ensure timelydelivery.- Customer Support: Respond to customer inquiries via email, chat, orsocial media, resolve complaints, and provide exceptional customerservice to enhance satisfaction.- Marketing Support: Assist with creating email marketing campaigns,set up discount codes, manage promotional activities, and supportsocial media efforts.- Product Research: Identify trending products, analyze competitors,and provide recommendations for new product additions to boostsales.- Inventory Management: Regularly monitor stock levels, coordinaterestocking, and prevent stockouts or overstock situations
Project Support Associate(Accenture Inc.)
Key Responsibilities:- Data Management: Gather, verify, and enter client and accountinformation accurately and efficiently.- Data Analysis: Compile and review data for deficiencies or errors,correct incompatibilities, and generate reports.- Request Handling: Determine customer request types (e.g., Porting,Telephone Numbers, New Installations) and process accordingly.- Order Processing: Coordinate with Order Managers and otherstakeholders to ensure timely order completion.- Quality Assurance: Review data output, ensure accuracy, andimplement corrections where needed.- Cross-Functional Collaboration: Work closely with internal teams tostreamline processes and improve service delivery.
Customer Service Representative(Sykes Asia Inc)
Key Responsibilities:- Customer Support: Responded to customer inquiries, resolved issuesefficiently, and ensured a positive customer experience.- Data Management: Managed data entry tasks, verified clientinformation, and maintained accurate records.- Order Coordination: Liaised with vendors, tracked order status, andensured timely service delivery.