I have been with BPO industry for years now.
I have worked as a Virtual Receptionist Clerk and our customers actually are CPA, Chiropractors and Lawyers. We have their Calendars and we setup, cancel appointments for them and answer some queries. I also have been a Technical Support Representative and we troubleshoot Internet connection, cable connection and
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.