General VA | Medical Insurance & Patient Services | CSR

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

March 19th, 2025 (3 days ago)

Member Since

January 28th, 2025

Profile Description

Customer Service Expert Expanding into Virtual Assistance 

I am a dedicated Virtual Assistant with almost five years of experience in customer service, specializing in administrative support, scheduling, and medical virtual assistance. With a strong background in handling inquiries, resolving issues, and managing tasks efficiently, I help businesses stay organized and enhance customer satisfaction.

What I Offer:

Customer Service Expertise
Nearly five years of experience as a Customer Service Representative, handling high-volume calls and inquiries
Professional handling of customer concerns via phone, email, and chat, ensuring satisfaction and timely resolution

Administrative & Virtual Assistance
Managing emails and calendars, scheduling meetings and appointments
Organizing records and data entry for seamless business operations
Creating presentations and reports to support business decisions

Medical Virtual Assistant Support
Patient Scheduling & Coordination: Booking, rescheduling, and canceling appointments
Medical Insurance Verification: Checking patient eligibility, benefits, and authorizations
Medical Data Entry & Record Management: Updating patient records and ensuring accuracy
HIPAA-Compliant Support: Handling sensitive medical information securely
Medical Billing & Claims Assistance: Processing insurance claims and resolving billing issues
Coordination with Healthcare Providers: Ensuring smooth communication between patients and medical teams

With my customer service expertise and administrative skills, I support entrepreneurs, healthcare professionals, and small business owners who need reliable customer service and virtual assistance. If you're looking for a professional who can streamline operations, manage customer interactions, and enhance efficiency, I’m here to help! 

Contact me directly using the contact information below, Let’s discuss how I can support your business needs!<8efe80624d780eba0c6493ec45140364>Email: Upgrade to see actual info Upgrade to see actual infoUpgrade to see actual info22
Phone Number:Upgrade to see actual info
Whatsapp:Upgrade to see actual info

Talk soon!