Customer Service / Admin Assistant

worked as accounting staff handling payroll, tax filling, invoicing, data entry, assisting accounting for auditing and other administrative tasks.

Proven track record of consistently meeting and exceeding sales targets while delivering exceptional customer service. Skilled in building strong client relationships, identifying customer needs, and providing tailored solutions that drive revenue growth. Successfully contributed to the company’s profitability by generating positive income and maintaining high customer satisfaction. Adept at handling inquiries, resolving issues efficiently, and maximizing sales opportunities to support business success.

Performed a variety of administrative and accounting tasks, ensuring smooth office operations and efficient record-keeping. Responsibilities included data entry, document filing, email management, and handling confidential financial records. Assisted in preparing reports, processing invoices, and maintaining organized databases. Coordinated with internal teams to support daily operations, ensuring accuracy and compliance with company policies. Skilled in multitasking and utilizing Microsoft Office tools to streamline administrative processes.

Proficient in Microsoft Excel and other Microsoft tools, utilizing them extensively in my previous role as an accounting staff. In my current role as a Sales Retention Officer, I leverage Excel to monitor daily sales conversions, track performance, and analyze data to optimize retention strategies and drive business growth.

At Accenture, our team thrives on excellence in office administration and attention to detail, core competencies that I contribute to daily in my role in Sales and Retention. While my educational background is not explicitly stated, it's the practical skills in administrative assistance that underscore my professional journey. We've honed a meticulous approach to client engagement, ensuring that every interaction is managed with the utmost precision, reflecting our commitment to quality and retention. My expertise in administrative processes supports our mission, facilitating seamless operations and positive outcomes for our clients.

my customer service skills honed my skills to be effective in sales and retention