Manage and respond to customer inquiries via messaging system in a timely and professional manner. Resolve customer issues, ensuring a positive experience. List new auctions and regular listings, including writing product descriptions, setting prices, and uploading photos. Answering customer questions about product, shipments, returns etc. Canceling orders. Resolving cases (item not received and item not as described). Handling returns (Obtaining return labels from vendor and providing to customers).
Experience: 2 - 5 years
Experience: 2 - 5 years
I help customers with questions and complaints and resolve billing errors. Computing the amount of the refunds for clients based on the services they have used. Fixing tax and premium discrepancies on the system by accessing the customers policy declaration pages
Experience: 5 - 10 years
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