General Virtual Assistant | Customer Services

I handled chat support by responding to customer inquiries, troubleshooting problems, and providing timely solutions to ensure a smooth experience.

I handle data entry tasks by accurately inputting information, ensuring it’s well-organized, and maintaining attention to detail for smooth and efficient processes.

I created eye-catching designs using Canva, focusing on delivering visually appealing graphics for various projects. From social media posts to marketing materials, I made sure each design was tailored to meet the client’s needs and brand style.

In this role, I was the first point of contact for customers over the phone. I listened to their concerns or questions, provided helpful solutions, and resolved any issues quickly while ensuring they felt valued and heard. My goal was to make every interaction as smooth and positive as possible.

I manage email communication by organizing inboxes, prioritizing important messages, and ensuring timely responses to keep everything running smoothly.

I provided customer service by assisting customers with inquiries, resolving issues, and ensuring a positive experience throughout their interactions.