I am a dedicated and adaptable professional with experience in virtual assistance, customer service, sales, and business management. With a background in Mass Communication, I excel in organization, task prioritization, and customer engagement. Passionate about leveraging technology and innovative strategies, I thrive in roles that require strong communication and problem-solving skills.
Core Skills
Virtual Assistance & Administrative Support
Customer Service & Sales
E-Commerce & Shopify Management
Social Media Marketing & Advertising
Organization & Task Prioritization
Tools & Platforms
Office & Project Management: MS Office, Google Suite, Trello, Asana, Notion
E-Commerce: Shopify, Meta Business Suite
Design & Editing: Canva, CapCut
Communication Platforms: Zoom,
Payments & Transactions: PayPal, Wise
I am committed to helping businesses grow by providing efficient, organized, and customer-focused support.
Experience: Less than 6 months
I have experience as a customer service representative, where I honed my skills in resolving inquiries, troubleshooting technical issues, and providing excellent support to ensure customer satisfaction.
Experience: Less than 6 months
I completed an online course in general virtual assistance, where I learned skills like email and calendar management, data entry, research, and other essential administrative tasks. I'm eager to apply these skills in real-world scenarios.
Experience: Less than 6 months
I completed training in Facebook Ads, gaining knowledge in creating campaigns, audience targeting, and performance tracking. While I’m still building experience, I’m confident in applying these skills effectively.
Experience: Less than 6 months
I completed training in Shopify, where I learned the basics of store setup, product listing, and optimizing online shops. While I’m new to this platform, I’m confident in my ability to apply these skills and adapt quickly to real-world projects.
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