Jerlyn
Virtual Assistant/ Project Management/ Customer Service/ Soc
Verified
Overview
Looking for full-time work (8 hours/day)
at $4.90/hour ($862.40/month)
Bachelors degree
Last Active
February 15th, 2025 (today)
Member Since
January 21st, 2025
Profile Description
I’m
I bring over 12 years of experience in the BPO industry. 3 years as a Customer Service Representative, spent 4 years as a Sales Representative, and served as Team Leader for 5 years.
Handling customer queries often requires careful attention to details, ensuring that customer needs are met and issues are documented accurately. This translates to managing
Here are the tasks I can help you with and the tools that I'm proficient in but not limited to:
Calendar Management/Appointment Setting:
-Google Calendar, Calendly, Appointlet<8efe80624d780eba0c6493ec45140364
-ChatGPT for innovative template ideas
-Google Sheets for data organization and storage
Travel Arrangement:
-Google Flights,
Project Management:
-Slack for For communication
-Trello for Project Organization
-Notion for Project Organization
-HubSpot for CRM and sales automation
Transcription:
-HappyScribe, Auris AI
Social Media Management:
-Canva for creative visuals
-AnswerThePublic
-CapCut for video creation
-Meta Business Suite for strategic planning
Lead Generation:
Here is the link to my portfolio:
Let's get down to business.
Top Skills
Customer Support » Customer Service
Experience: Less than 6 months
Other Skills
Office and Administration » Calendar Management
Experience: Less than 6 months
I can help you stay organized by scheduling and coordinating appointments, meetings, and events. I ensure that all calendar entries are accurately planned, avoiding double-bookings or scheduling conflicts.
Office and Administration » Email Management
Experience: Less than 6 months
I can help you stay organized by efficiently handling your inbox. My tasks include sorting and categorizing emails, prioritizing urgent messages, responding to inquiries, and flagging important follow-ups. I also filter out spam, set up email templates for common responses, and maintain an organized system to ensure no important messages are missed.
Office and Administration » Travel Management
Experience: Less than 6 months
I can handle all aspects of planning and organizing travel for you. This includes researching and booking flights, accommodations, transportation, and activities, as well as creating detailed itineraries.
Marketing » Social Media Management
Experience: Less than 6 months
I can help you maintain a consistent online presence by scheduling and posting content across various platforms. My tasks include creating engaging posts, managing social media accounts, responding to comments and messages, and monitoring performance analytics.
Basic Information
- Age
- 40
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Rodriguez, Calabarzon
- Tests Taken
- IQ
- Score: 117
- Government ID
- Sign Up with Pro Account to View
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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