Rocel
I am an experienced customer service associate for 10 years
Verified
Overview
Looking for part-time work (4 hours/day)
at $2.40/hour ($211.20/month)
High school diploma
Last Active
March 12th, 2025 (24 days ago)
Member Since
January 19th, 2025
Profile Description
My experience in the customer support role for 10 years has equipped me with expert problem solving abilities, adaptive communication, active listening skills, and deep understanding of customer needs. I fully understand the importance and impact of customer satisfaction for a business. I am confident that my communication skills, empathy, and patience could contribute a lot in bringing in more customer advocates to the company. My drive and passion in helping others and my ability to quickly adapt in fast paced environments makes me a valuable asset to any team.
Top Skills
Customer Support » Phone Support
Experience: 5 - 10 years
I have been in the customer service support role for 10 years. I have worked for US' top Telco companies, an international bank, and with one of the top fintech companies in the world. Supported both over the phone and chat services. Also have a little background in back office support.
Customer Support » Customer Service
Experience: 5 - 10 years
I have been in the customer service support role for 10 years. I have worked for US' top Telco companies, an international bank, and with one of the top fintech companies in the world. Supported both over the phone and chat services. Also have a little background in back office support.
Customer Support » Customer Service » Payment Processing
Experience: 5 - 10 years
I have been in the customer service support role for 10 years. I have worked for US' top Telco companies, an international bank, and with one of the top fintech companies in the world. Supported both over the phone and chat services. Also have a little background in back office support.
Other Skills
Customer Support » Chat Support
Experience: 1 - 2 years
I have been in the customer service support role for 10 years. I have worked for US' top Telco companies, an international bank, and with one of the top fintech companies in the world. Supported both over the phone and chat services. Also have a little background in back office support.
Customer Support » Technical Support
Experience: 5 - 10 years
I have been in the customer service support role for 10 years. I have worked for US' top Telco companies, an international bank, and with one of the top fintech companies in the world. Supported both over the phone and chat services. Also have a little background in back office support.
Customer Support » Sales Support » Mobile Service
Experience: 5 - 10 years
I have been in the customer service support role for 10 years. I have worked for US' top Telco companies, an international bank, and with one of the top fintech companies in the world. Supported both over the phone and chat services. Also have a little background in back office support.
Basic Information
- Age
- 31
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Carmona, Cavite
- Tests Taken
- IQ
- Score: 120
- DISC
- Dominance: 43
- Influence: 20
- Steadiness: 24
- Compliance: 13
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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