Administrative Support with CS, Data entry and Basic Graphic

Attending morning briefings with the HOD (if FO manager is Not around) Assisting colleagues in guest complaints/ request Input bookings from websites to hotel system Handling emails of reception and FO manager Making weekly schedule for FO staff Making monthly reports for guest reviews for the General Manager’s reference Charging vcc and no show bookings Handling license of the hotel for inspection Arranging amenities for the guest(s) who have special request Checking rooms for the VIP/ inspection before they arrive listing/ordering front office, pool and Gym’s material needs Checking pool and gym when duty starts and after duty Answering calls inside and out of hotel premises Receiving local and international calls and forwarding to designated department Taking notes and giving guest request Receiving and handling complaints Arranging Taxi or wake up call to the guest Making and sending message to the travel agency of the guest Checking in and out of the guest Updating guest information in for Department of Tourism and Commerce Marketing (DTCM) and Criminal Investigation Department (CID) Managing excel works Handling emails

Organize and schedule appointments Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Tracking Monthly Biometrics Update and maintain office policies and procedures Order office supplies and research new deals and suppliers Maintain contact lists Book travel arrangements Submit and reconcile expense reports Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Assisting colleagues in guest complaints/ request Making monthly reports for guest reviews for the General Manager’s reference Receiving local and international calls and forwarding to designated department Taking notes and giving guest request Receiving and handling complaints Arranging Taxi or wake up call to the guest Making and sending message to the travel agency of the guest Answer and direct phone calls (Departments, Shop/branch) Write and distribute email, correspondence memos, letters, faxes and forms Maintain contact lists Provide general support to visitors Act as the point of contact for internal and external clients

Organize and schedule appointments Order office supplies and research new deals and suppliers Maintain contact lists Book travel arrangements Submit and reconcile expense reports Provide general support to visitors Act as the point of contact for internal and external clients Handling events (Car Event Exhibition) Coordinating with the event organizer Coordinating with the suppliers for the souvenirs for the events.

Attending morning briefings with the HOD (if FO manager is Not around) Assisting colleagues in guest complaints/ request Input bookings from websites to hotel system Handling emails of reception and FO manager Making weekly schedule for FO staff Making monthly reports for guest reviews for the General Manager’s reference Charging vcc and no show bookings Handling license of the hotel for inspection Arranging amenities for the guest(s) who have special request listing/ordering front office, pool and Gym’s material needs Answering calls inside and out of hotel premises Receiving local and international calls and forwarding to designated department Making and sending message to the travel agency of the guest Updating guest information in for Department of Tourism and Commerce Marketing (DTCM) and Criminal Investigation Department (CID) Managing excel works Handling emails

Answer and direct phone calls (Departments, Shop/branch) Organize and schedule appointments Doing inside and outside meetings with the deputy CEO Plan meetings and take detailed minutes Order office supplies and research new deals and suppliers Maintain contact lists Book travel arrangements Act as the point of contact for internal and external clients Doing secretarial work