April

Customer Service Representative

Verified

mark as hired

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

January 16th, 2025 (today)

Member Since

January 15th, 2025

Profile Description

Customer Service Representative with 4 years of diverse experience in delivering exceptional support across multiple communication channels, including phone, email, live chat. Proven track record with Amazon, where I efficiently managed seller inquiries and resolved issues to ensure a seamless customer shopping experience. Also experienced in providing customer support for Australian travel insurance, helping clients navigate policies, claims, and services. Additionally, I have a background in inside sales, assisting customers with product recommendations and upselling. Recently, I expanded my skill set as a Virtual Assistant for 3 months, offering administrative support and contributing to team productivity. Highly focused on customer satisfaction, problem-solving, and creating positive customer interactions.

Top Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Chat Support

Experience: 2 - 5 years

Customer Support » Customer Service

Experience: 2 - 5 years

Enthusiastic customer service professional with a passion for helping others. Skilled in communication, problem-solving, and creating positive experiences. Eager to expand knowledge, contribute to a team, and make a meaningful impact in every customer interaction.