I am a versatile and detail-oriented professional with strong customer service, communication, and graphic design skills. My experience includes handling client interactions, developing workflows, and creating visually appealing content tailored to various audiences. I thrive on solving problems efficiently and managing time effectively while ensuring accuracy in analytics and reporting.
I want to be known as a reliable and resourceful worker who brings creativity and professionalism to every task. My goal is to make meaningful contributions to the success of the team or organization by delivering high-quality work and fostering positive client and colleague relationships.
Experience: 5 - 10 years
With years of experience as a front-of-house representative, I have honed my customer service skills by handling inbound and outbound calls, acting as the first point of contact for clients, and ensuring seamless communication across departments. I developed workflows aligned with company standards, collaborated with Sales, Legal, and Customer Experience teams, and consistently delivered efficient and empathetic solutions to client needs. My focus has always been on providing excellent service, fostering strong relationships, and maintaining high levels of client satisfaction.
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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