3 YEARS OF EXPERIENCE AS A CUSTOMER SUPPORT REPRESANTATIVE. With years of hands-on experience, I have honed my skills in providing exceptional customer service, administration task and resolving issues efficiently. Core Competencies:
Inbound/Outbound Calls
Calendar Scheduling and Management Order Processing
Light Video Editing
Light Canva Editing Issue Resolution Payment Troubleshooting Account Support Order Management Live Chat Support Social Media Moderation Supplier Coordination Review Management Technical Proficiencies: Hubspot Zoho CRM Plintron CRM Outlook
Experience: 1 - 2 years
Experienced Email Support Specialist adept at managing customer inquiries and providing prompt, accurate responses. Skilled in resolving issues, offering technical and non-technical support, and ensuring customer satisfaction. Proficient in using CRM systems and various communication tools. Strong attention to detail, excellent problem-solving abilities, and a commitment to delivering exceptional service.
Experience: 1 - 2 years
Accurate and efficient data entry skills, maintaining records and databases with attention to detail.
Experience: 2 - 5 years
Extensive experience handling customer inquiries, resolving issues efficiently, and ensuring high customer satisfaction.
Experience: 6 months - 1 year
Skilled in troubleshooting technical issues and providing solutions for both hardware and software problems
Experience: 2 - 5 years
Proven ability to quickly adapt to new tasks, technologies, and environments, including CRM systems and processes.
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