With extensive experience in collections, customer service, and finance, I possess strong expertise in managing accounts receivable, reducing delinquency, and resolving customer queries efficiently. I excel in maintaining client relationships, minimizing financial risks, and leveraging tools like SAP and CRM systems to streamline processes. My background includes supervisory roles, where I successfully guided teams, ensured productivity, and upheld organizational standards. Additionally, I bring technical proficiency in financial operations, including wire transfers, swift messaging, and trade settlements, combined with exceptional problem-solving and decision-making skills. My diverse industry experience spans legal, banking, and BPO sectors, showcasing adaptability and a commitment to excellence.
Experience: 5 - 10 years
Experienced in facilitating trade settlements, handling wire transfers, and ensuring accurate execution of financial transactions.
Experience: 10+ years
Demonstrated excellence in handling customer inquiries, resolving complaints, and fostering positive relationships, ensuring client satisfaction across multiple industries.
Experience: 5 - 10 years
Strong interpersonal and negotiation skills, effectively securing payments and maintaining client trust.
Experience: 10+ years
Experienced in identifying and implementing process improvements to enhance efficiency and accuracy in financial operations.
Experience: 5 - 10 years
Experienced in preparing financial reports, including aging reports and reconciliation statements, and analyzing data to support decision-making.
Experience: 10+ years
Highly skilled in initiating and executing collection strategies, negotiating payments, and resolving disputes to maintain cash flow and minimize write-offs.
Experience: 10+ years
Effectively handles multiple responsibilities, prioritizes tasks, and meets deadlines in high-pressure environments.
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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