Current Employment Status:
Hired Part Time on May 25, 2017
Driven Engagement Specialist with 12+ years of experience in a multicultural BPO environment as a Subject Matter Expert and Claims Quality Analyst in one of the Fortune 500 companies. Successfully carried out all key administrative tasks, from communicating with company clients to data entry and analyzing processes that represent practical business solutions. Served as main coordinator for all key internal and external stakeholders with proven ability to work and collaborate with cross-functional teams.
I aim to transfer relationship-building, communication &process management including performance quality control skills in a people-oriented organization where I can maximize my customer service expertise, attention to details, organizational abilities and business intelligence to achieve specific corporate goals.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 1 - 2 years
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