Customer Service & QA | BPO | Staffing | Process Expert

Overview

Looking for part-time work (6 hours/day)

at $7.58/hour ($1,000.01/month)

Bachelors degree

Last Active

March 15th, 2025 (7 days ago)

Member Since

January 22nd, 2017

Profile Description

**Helping Businesses Enhance Customer Experience, Quality, & Financial Accuracy**

With over 10 years of experience in the BPO and staffing industries, I specialize in customer service, quality assurance, HR coordination, and process optimization. I have worked with Fortune 500 companies, ensuring seamless service delivery,
compliance, and workforce management to drive business success.
 
As I continue to expand my skill set, I am upskilling in virtual bookkeeping, combining my attention to detail, data accuracy, and process-driven mindset to help businesses manage their finances more efficiently.

What I Bring to Your Business:

*Customer Experience & Retention – Ensuring exceptional service that builds strong client relationships
*Quality Assurance & Process Optimization – Identifying inefficiencies, improving
workflows, and ensuring compliance
*HR & Staffing Expertise – Supporting onboarding, employee engagement, and workforce coordination
*Virtual Bookkeeping & Financial Accuracy – Applying bookkeeping skills to maintain
organized financial records and improve business efficiency
*Cross-Functional Collaboration – Working with internal and external stakeholders to achieve business goals
 
I am passionate about helping businesses improve customer satisfaction, streamline operations, and ensure financial accuracy. Whether optimizing processes, managing teams, or maintaining financial records, I am committed to delivering real business
results.
 
Let’s connect! I’m open to opportunities in customer service, quality assurance, HR
coordination, and virtual bookkeeping.