Hi, I’m
In addition, I’ve worked as a Team Manager in a BPO setting, where I mentored staff, led coaching sessions, and oversaw performance metrics like AHT and Quality Scores. I’m dedicated, detail-oriented, and always willing to go the extra mile to ensure high-quality results.
If you're looking for someone who can manage your timekeeping, HR, or administrative tasks with precision and efficiency, I would love to work with you and contribute to your team's success. Let’s connect!
Experience: 2 - 5 years
Timekeeping & Payroll Management Managing employee timecards and attendance Handling overtime and leave tracking Knowledge of payroll software and systems HR Administration Updating employee records and 201 files Employee scheduling and shift management Report generation and data analysis Microsoft Excel & Data Entry Advanced Excel skills (pivot tables, VLOOKUP, data validation) Accurate data entry and report preparation Creating and maintaining reports (attendance, payroll, performance)
Experience: 6 months - 1 year
Team Management & Leadership Supervising and mentoring team members Performance coaching and goal setting Conflict resolution and team motivation Customer Service & Communication Handling phone calls and email communication professionally Providing timely responses to client or employee concerns Strong written and verbal communication skills Problem Solving & Analytical Thinking Identifying issues and finding effective solutions Analyzing data and improving processes Project Management Coordinating tasks and timelines for HR or administrative projects Working with multiple stakeholders to achieve goals
“The more I stepped away from it, the more successful our Chanel became!”
- Jim Orr
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