I have 9 years experience as a fraud analyst for JPMorgan Chase with outgoing and incoming calls experience and for back office role for chargebacks, with also 9 months customer support role as a VA for incoming and outgoing calls,
Experience: 10+ years
We always have trainings and feedbacks on how best to handle and improve customer experience with my previous company
Experience: 10+ years
Customer resolution is important for my first company and where I excelled at, I always do my best and exhaust all means available at my disposal to make sure that our customer's concerns are addressed timely and resolved
Experience: 6 months - 1 year
Skilled for regulation-e debit card chargeback for fraud
Experience: 6 months - 1 year
Assist customer's via email needing login problems, refunds, needing more info and cancellations
Experience: 6 months - 1 year
Worked as a VA for chat support for customer's needing more information, cancellations and login issues
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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